Your cooling and heating questions, answered…
FAQs from our community
Frequently asked questions
Answering questions from our community on air conditioning installation, repairs, and servicing.
Explore our FAQs for expert answers on ducted vs split systems, maintenance tips and more.
Does Green Living Air service, repair and install residential and/or commercial air conditioning units?
Green Living Air provides expert air conditioning installation, servicing, and repairs for both residential and commercial properties. Whether it’s a single split system at home or a large-scale ducted solution for your business, our qualified technicians are here to help.
Ducted vs Split System: What’s right for me?
Choosing the right system depends on your space, usage, and energy efficiency goals:
- Split Systems are ideal for cooling or heating individual rooms or open areas. They’re cost-effective, easy to install, and perfect for smaller homes or specific zones.
- Ducted Systems offer whole-of-home or multi-room climate control with a central unit. They’re discreet, quieter, and more suitable for larger homes or commercial spaces.
Need help deciding? Our team can assess your property and recommend the best fit.
How often should my air conditioning system be cleaned or serviced?
Regular maintenance is key to efficient performance and system longevity:
- Split Systems: Service annually, or twice a year with heavy use.
- Ducted Systems: Annual servicing recommended.
Are there any tips to extend the life of my air conditioning system?
Absolutely! Follow these practices to get the most out of your system:
- Clean filters regularly and schedule annual servicing.
- Use zoning to only cool or heat rooms in use.
- Ensure ductwork is airtight and schedule professional servicing every few years.
- Seal windows and doors, improve insulation, and adopt energy-saving habits.
- Upgrade older systems before they lose efficiency, this can also help you qualify for rebates.
Why is my aircon not cooling/heating properly?
Several factors could be at play, dirty filters, blocked outdoor units, low refrigerant levels, or thermostat issues can all impact performance. Regular servicing and cleaning are key to ensuring your system runs efficiently.
What temperature should I set for maximum efficiency?
For optimal comfort and energy savings:
- Cooling: 22 – 24°C in summer
- Heating: 20 – 22°C in winter
Keeping your system within this range can reduce energy use and lower running costs.
Why does my aircon smell or leak water?
A musty smell may indicate mould buildup in the filters or drain pan. Water leakage is often due to a blocked drainpipe or a full condensate tray. Regular cleaning and servicing can prevent these common issues.
Why is my aircon unit noisy or turning off unexpectedly?
Unusual noise from your aircon unit could signal loose parts, debris in the outdoor unit, or worn-out fan motors. If your system is shutting off at random, it could be overheating, have a faulty sensor, or require a professional check for electrical issues.
Do you provide emergency or after-hours repairs?
Yes, we understand how vital air conditioning is, especially during extreme temperatures. Green Living Air offers emergency and after-hours repair services to get you up and running as soon as possible.
Is your work covered by warranty?
Absolutely. All aircon installation and repair work comes with a workmanship warranty. Equipment warranties vary by brand, but we offer a 5-year warranty on air conditioners and a 2-year warranty on any materials we supply.
Are your aircon technicians licensed and insured?
Yes. All our technicians are fully qualified, licensed, and insured for your peace of mind. We comply with all Australian standards and safety regulations.
What brands do you recommend or work with?
We work with and recommend trusted brands including Daikin, Panasonic, and Grey. As approved installers for many of these, we can also help you access government rebate schemes like the NSW Energy Savings Scheme.
Contact Us
We’re Here And Happy To Help!
Address
Central Coast, New South Wales, Australia
Phone
1300 525 425 or SMS 0402 582 044
Licence no 309086C. ACN: 619 827 397